Shipping & Delivery
Do you ship internationally?
Yes, we offer international shipping to many countries worldwide.
How long will it take to receive my order?
Delivery times depend on your location and the shipping method selected. You will receive a confirmation email with tracking information once your order ships.
What are your shipping costs?
Shipping costs vary depending on the destination and order size. They will be calculated and displayed at checkout.
Can I track my order?
Yes, once your order has been dispatched, you will receive a tracking number via email to monitor its delivery status.
Returns & Exchanges
What is your returns policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Sale items may be subject to different conditions.
How do I return an item?
Please initiate a return through the Returns section on our website. You will receive instructions and a returns form to include with your package.
When will I receive my refund?
Refunds are processed to the original payment method once we receive and inspect the returned item. Please allow time for the refund to appear in your account.
Products & Orders
Are the product colours accurate?
We strive to represent our products as accurately as possible. However, colours may appear slightly different on various device screens.
What if an item is out of stock?
Popular items may sell out quickly. Please use the ‘Notify Me When Available’ feature on the product page to be alerted when it is back in stock.
Can I modify or cancel my order?
We process orders quickly to ensure fast delivery. Please contact us immediately if you need to make a change, and we will do our best to assist if your order has not yet been processed.
Care & Sizing
How should I care for my garment?
Specific care instructions are provided on the label of each garment. We recommend following these guidelines to maintain the quality of your item.
Where can I find sizing information?
Detailed size charts are available on each product page to help you select the correct size for your measurements.
Website & Account
How do I create an account?
You can create an account during checkout or by visiting the registration page on our website.
I’ve forgotten my password. What should I do?
Use the ‘Forgot Password’ feature on the login page, and instructions to reset your password will be sent to your email.
Is my personal information secure?
We are committed to protecting your privacy and use secure systems to safeguard your personal data.
Other Questions
Do you have a physical store?
We are currently an online-only retailer.
Do you offer gift cards?
Yes! Digital gift cards are available for purchase on our website.
Can I sign up for newsletters?
Yes, you can subscribe to our newsletter at the bottom of our website’s homepage to receive updates and promotions.
Who should I contact if my question isn’t answered here?
For any further queries, please visit our Contact Us page on our website for assistance.